Credit Guide

Who Provides Credit Assistance

What We Do

LoanEdge helps you choose and apply for loans or leases from a broad panel of lenders and financiers.

• We ask about your needs, objectives and financial situation.
• We help identify loan or lease options that may suit your circumstances.
• We explain why a recommendation is in your best interests.
• We help with the approval process after you choose a suitable option.

Responsible Lending And Best Interests

Before providing credit assistance, we must make reasonable enquiries, verify your financial situation and assess whether the credit is suitable.

We are also required to act in your best interests when providing credit assistance. If a conflict of interest arises, your interests must be prioritised.

Fees And Commissions

• Broker ACL Pty Ltd does not usually charge you for its services because it is paid commission by the financier.
• A credit representative may charge a fee, and lender application, valuation or other fees may also apply.
• Any fees or commissions will be disclosed when credit assistance is provided.
• Referral fees may be paid to referral partners. These are business costs and are not payable by you.

Complaints

If you have a complaint, contact the Internal Complaints Officer first.

Important To Know